Certainly! Here are detailed steps to troubleshoot and resolve common Lexmark printer error codes:
Common Lexmark Printer Error Codes and Fixes
Error Code 200-202 (Paper Jam)
- Open Printer Doors: Open all accessible doors of the printer to locate the jammed paper.
- Remove Toner Cartridge: Carefully take out the toner cartridge to access more areas of the paper path.
- Clear Jam: Gently pull out any jammed paper. Avoid tearing the paper.
- Check Rollers and Paths: Inspect the paper rollers and paths for any remaining bits of paper or obstructions.
- Reinstall Toner: Put the toner cartridge back in and close all doors.
- Restart Printer: Turn the printer off and then back on to reset the error code.
Error Code 900 (Firmware Error)
- Restart Printer: Turn off the printer, wait for 10 seconds, and turn it back on.
- Update Firmware: Go to the Lexmark support website.
- Search for firmware updates specific to your printer model.
- Download and install the firmware update following the provided instructions.
Error Code 922-927 (Fuser Error)
- Turn Off Printer: Turn off the printer and wait for at least 10 minutes.
- Inspect Fuser: Open the printer and locate the fuser unit (refer to the manual if needed).
- Check for Obstructions: Ensure there are no obstructions around the fuser.
- Replace Fuser: If the error persists after restarting, the fuser may need to be replaced. Refer to the manual for instructions or contact support.
Error Code 931-935 (Printhead Error)
- Restart Printer: Turn off the printer, wait a few seconds, and turn it back on.
- Check Printhead: Open the printer and inspect the printhead area for any obstructions or damage.
- Clean Printhead: Clean the printhead gently with a lint-free cloth.
- Replace Printhead: If the error persists, consider replacing the printhead according to the printer manual.
Error Code 950-959 (Software Error)
- Update Software: Go to the Lexmark support website.
- Download and install the latest software updates for your printer model.
- Restart Printer: Restart the printer after the update to ensure the changes take effect.
Error Code 976 (Network Error)
- Check Connection: Ensure the network cable is securely connected to the printer and the network port.
- Restart Printer: Turn off the printer and turn it back on.
- Verify Settings: Access the printer's network settings menu and verify that the printer is connected to the correct network.
- Check Router: Restart the router or switch if necessary.
Error Code 2000-2009 (ADF Jam)
- Open ADF: Lift the Automatic Document Feeder (ADF) cover.
- Remove Jammed Paper: Carefully remove any jammed paper from the ADF.
- Clean Rollers: Use a lint-free cloth to clean the ADF rollers.
- Check Sensors: Ensure that the sensors in the ADF are not blocked or dirty.
Error Code 54 (Replace PC Kit)
- Obtain PC Kit: Purchase a new photoconductor kit compatible with your printer model.
- Replace PC Kit: Follow the instructions in the printer manual to replace the photoconductor kit.
- Reset Counter: After replacing the PC kit, you may need to reset the photoconductor counter. Refer to the manual for specific steps.
Error Code 80 (Scheduled Maintenance)
- Perform Maintenance: Follow the scheduled maintenance tasks outlined in the printer manual.
- Replace Maintenance Kit: If necessary, replace the maintenance kit which typically includes rollers, fusers, and other consumables.
- Reset Maintenance Counter: After completing the maintenance, reset the maintenance counter as per the manual instructions.
Error Code 843 (Toner Sensor Error)
- Remove and Reinstall Cartridge: Open the printer and remove the toner cartridge, then reinstall it properly.
- Clean Sensor: Use a soft cloth to clean the toner sensor area.
- Replace Cartridge: If the error persists, replace the toner cartridge with a new one.
General Troubleshooting Steps for Lexmark Printer Error Codes
Restart the Printer: Turn off the printer, wait for a few seconds, and turn it back on. This can often clear temporary errors.
Check Connections: Ensure all cables (power, network, and USB) are securely connected.
Update Firmware/Software: Regularly check the Lexmark support website for firmware and software updates and install them as needed.
Consult the Manual: Refer to your printer’s manual for detailed instructions on troubleshooting and maintenance.
Contact Support: If the issue persists after trying these steps, contact Lexmark customer support for further assistance. Provide them with the error code and the steps you have already taken.
These detailed steps should help you resolve common Lexmark printer error codes effectively.
FAQ on Common Lexmark Printer Error Codes
Q1: What does Error Code 200-202 mean on a Lexmark printer?
A: Error Code 200-202 indicates a paper jam. Open the printer, remove the toner cartridge, clear the jammed paper, and check for obstructions in the paper path.
Q2: How do I fix Error Code 900 on my Lexmark printer?
A: Error Code 900 signifies a firmware error. Restart the printer and update the firmware via the Lexmark support website.
Q3: What should I do if I encounter Error Code 922-927?
A: These codes indicate a fuser error. Turn off the printer, wait a few minutes, and restart. If the issue persists, the fuser may need replacing.
Q4: How can I resolve Error Code 931-935 on my Lexmark printer?
A: These codes refer to a printhead error. Restart the printer, check for obstructions, clean the printhead, and replace it if necessary.
Q5: What does Error Code 950-959 mean?
A: Error Code 950-959 indicates a software error. Update the printer’s software or firmware from the Lexmark support website and restart the printer.
Q6: What does Error Code 976 indicate and how do I fix it?
A: Error Code 976 points to a network error. Check the network connection, restart the printer, and verify network settings.
Q7: How do I fix Error Code 2000-2009 on my Lexmark printer?
A: These codes signal an ADF jam. Open the ADF, remove jammed paper, clean the rollers, and ensure sensors are not blocked.
Q8: What does Error Code 54 mean?
A: Error Code 54 indicates the need to replace the photoconductor kit. Purchase and install a new kit, then reset the photoconductor counter.
Q9: How do I resolve Error Code 80?
A: Error Code 80 calls for scheduled maintenance. Perform the necessary maintenance tasks and replace the maintenance kit if required. Reset the maintenance counter afterwards.
Q10: What should I do about Error Code 843?
A: Error Code 843 indicates a toner sensor error. Remove and reinstall the toner cartridge, clean the sensor, and replace the cartridge if the error persists.
Q11: What general steps can I take for any Lexmark error code?
A: Restart the printer, check all connections, update firmware and software, consult the printer manual, and contact Lexmark support if the issue persists.